A non-exempt position responsible for reducing delinquency for assigned accounts. This position’s primary focus will be on Medical Insurance collections. This position will provide customer service regarding collection issues, process and review account adjustments, and resolve patient discrepancies. This person is responsible for performing established financial processes that enable and expedite medical insurance billing and collections. This includes (but not limited to) customer service, billing claims according to Federal/State regulations, compliance of governing agencies, patient account research & resolution, identification of reimbursement issues, resolution of credits & issuance of refunds, follow up and resolution of denied claims.